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COVID-19 procedures for customers receiving Spa services:

Screening questions - refer to questions that are to be asked during a telephonic consultation and at the time of arrival at the premises for an appointment. This is required to screen clients for symptoms consistent with COVID-19.
Such questions must address, at a minimum, whether individuals have had, in the last 72 hours, the following symptoms:
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Fever or chills; cough; shortness of breath or difficulty breathing; fatigue; muscle or body aches; headache; new less of taste or smell; sore throat; congestion or runny nose; nausea or vomiting; and questions concerning known exposure to individuals with suspected or confirmed COVID-19 within the previous 14 days.

Please answer the questions on the form below for covid-19 screening prior to receiving personal care services.

COVID-19 Screening Questions:

Please help us keep people safe while visiting the spa. Thank you.

Steps Deldor Spa has taken to protect customers and employees on the premises:

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  • We installed physical barriers to minimize client to client and staff contact.

  • We installed hand sanitizers at key points throughout the facility for use by clients and staff.

  • Deldor Spa uses PPE (Personal Protective Equipment) to protect customers and staff.

  • We reconfigured the premises to ensure customers maintain at least six feet distance when possible between other people.

  • Seating in the reception/waiting area has been removed to minimize contact.

  • Contactless payment options are available at checkout.

  • We conduct a forehead temperature check on individuals entering the premises; those with a temperature exceeding 100.4 degrees, along with individuals accompanying them should be denied entry.

  • We have clients answer screening questions upon arrival at the premises at the time of the appointment, prior to the provision of services.

  • We have reduced the operating hours to limit the number of individuals on the premises.

  • We require all staff to answer screening questions.

  • All staff has been trained on the importance of reporting symptoms of illness, infection control procedures, cleaning, and disinfection, social distancing, proper use of PPE, cough and sneeze etiquette and hand-washing as often as possible, but always after using the restroom, removing any PPE, and before and after providing client services.

  • We space appointments to allow adequate time for cleaning and disinfecting.

  • We direct all staff to self-monitor for symptoms daily and to let us know if they are sick or have had exposure to individuals suspected to have or confirmed to have COVID-19. Should any member of the staff develop a temperature or symptoms of illness, they should cancel or reschedule appointments until at least 72 hours after being symptom-free.

  • We use a table shield when providing manicuring services.

  • If supplies are available we will provide clients with a mask or cloth face coverings if they arrive for an appointment without a face covering.

  • We adhere to infection control guidelines by cleaning and disinfecting high-touch areas routinely, and after each use, and at the end of the day, particularly in areas that are accessible to staff or other individuals, including restroom facilities, toilet and sink knobs, light switches, countertops, floors, doorknobs, shared equipment, credit card machines, keypads, displays, and display products.

Limit individuals inside the premises to customers only. Accompanying individuals not receiving services shall remain outside or wait in their vehicle unless needed in order to assist with the provision of services.

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